Getting started
Follow the journey in order. Each step links to a full article, and your progress is saved in this browser.
Onboarding checklist
The journey
- 1
Welcome to RapidRoot
AvailableWhat the platform does, who it is for, and how to read this knowledge center.
- 2
Platform overview
AvailableHow Messaging Cloud, Voice Cloud, Automation Cloud and AI Agents relate to each other.
- 3
Account and workspace setup
AvailableCreate your account, name your workspace and set the defaults everything else inherits.
- 4
Connect WhatsApp
In developmentWhat you need before connecting a WhatsApp Business number, and the order of the steps.
- 5
Configure Voice AI
In developmentSet up the AI receptionist: greeting, knowledge, escalation and business hours.
- 6
Your first campaign and workflow
In developmentSend a small, well-targeted first campaign and connect a follow-up workflow to it.
How modules connect
Everything sits on one shared foundation. Adding a module extends what your workspace can do without splitting your contacts, roles or reporting.
RapidRoot platform
Workspace, contacts, roles, analytics.
Messaging Cloud
WhatsApp inbox, templates, campaigns, chatbot.
Voice Cloud
AI receptionist, inbound and outbound calls.
Automation Cloud
Cross-channel triggers and scheduled actions.
AI Agents
Goal-driven agents across messaging and voice.