Task agents that work across channels
Configurable agents that carry a task through messaging and voice using your knowledge base and business rules, with a human supervising the outcome.
AI Agents is part of the RapidRoot Customer Operations Platform roadmap. It is not available yet, and nothing on this page is sold as shipping today.
- AI chatbot answering configured intents on WhatsApp
- AI receptionist and calling agents handling live calls
- Human handoff rules on both channels
- Agents that complete multi-step tasks, not single replies
- Shared knowledge base across messaging and voice
- Tool and action access scoped per agent
- Supervision, review, and approval workflows
Want to shape it?
We build the roadmap with the teams who will use it. Tell us the workflow you need and we'll include you in early testing when AI Agents reaches beta.
Join the early access listThe rest of the platform.
Messaging Cloud
One business number, a shared team inbox, contacts, broadcast campaigns, templates, an AI chatbot, and messaging analytics.
Voice Cloud
AI receptionist and calling agents for inbound and outbound calls, with transcripts and handoff. Pilot access — requires provider setup and qualification.
Automation Cloud
A visual workflow builder to trigger messages, calls, and internal actions from events across the platform.
Start with what's shipping today.
Messaging Cloud is available today, Voice is a guided pilot — and everything you configure there carries forward as the platform grows.
Pricing for higher volumes is quoted directly — see pricing.