Agreement
These terms govern your use of the RapidRoot website, dashboard, and APIs. By creating an account or using the platform, you agree to them on behalf of yourself and the organisation you represent.
Legal
Terms of Service
The terms that apply when you use RapidRoot's website, dashboard, and APIs.
Last updated: 2026
Accounts
You are responsible for the accuracy of your account information, for the security of your credentials and API keys, and for the activity of users you invite to your workspace.
Acceptable use
You may not use RapidRoot to send unsolicited messages, impersonate others, distribute malware, or violate applicable communication and data protection laws. You must comply with the policies of the messaging and telephony providers used to deliver your traffic.
Customer data
You retain ownership of the data you and your customers submit through the platform. You grant RapidRoot the rights necessary to process that data to operate the service.
Service availability
We work to keep the platform available and reliable, but the service is provided on an as-available basis. Planned maintenance and third-party provider incidents may affect delivery.
Fees and billing
Platform fees are set out in your plan or order form. Third-party messaging and telephony charges are billed based on usage and are separate from platform fees.
Suspension and termination
We may suspend access for non-payment or for use that breaches these terms or puts the platform at risk. You may close your account at any time and request export of your data.
Limitation of liability
To the extent permitted by law, RapidRoot is not liable for indirect or consequential losses arising from use of the service.
Changes
We may update these terms as the platform changes. Continued use after an update constitutes acceptance of the revised terms.
Contact
Questions about these terms can be sent to legal@rapidroot.in. RapidRoot is based in Visakhapatnam, Andhra Pradesh, India.
This summary is provided for transparency and is not legal advice. Enterprise agreements may be governed by a separate signed contract.