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TroubleshootingIn development4 min read · updated 2026-07-28

Template submission problems

Why templates get rejected and how to get them approved.

Frequent rejection reasons

  • Marketing language submitted under the utility category
  • Placeholders at the very start or end of the message
  • Variables with no sample value provided
  • Vague content that reviewers cannot evaluate
  • Links or claims that do not match the business profile

Write it as a real message

Reviewers approve messages that read like something a real business would send to a real customer. Fill every variable with a realistic sample.

4 min read