Shared inbox
One business number, your whole team — with assignment, notes, and no lost threads.
Available now
RapidRoot Messaging Cloud
Manage support, sales, and campaigns on WhatsApp Business from a single workspace — with AI handling the repetitive work and your team handling the rest.
- WhatsApp Business API onboarding
- AI-assisted responses
- Template compliance workflow
- Conversation analytics
Support · Acme Retail
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Where is my order?
It's out for delivery and should arrive by 6 PM today.
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WhatsApp features
Everything needed to run WhatsApp at scale.
AI chatbot
Answer common questions automatically and escalate to an agent with full context.
Broadcast campaigns
Reach opted-in segments using approved templates, then continue the conversation.
Team collaboration
Roles, routing rules, and internal notes so agents work together, not over each other.
Templates
Create, submit, and manage message templates from the dashboard.
Contacts
Segments, tags, and custom fields that keep customer context in one place.
Analytics
Delivery, response time, agent load, and campaign performance in one view.
CRM integration
Sync contacts and conversation events with the CRM your team already uses.
Automation
Trigger routing, tagging, and follow-ups from conversation events.
Available now
RapidRoot Voice Cloud
AI calling agents for inbound and outbound conversations — answering, qualifying, booking, and handing off to your team when a human is needed.
AI receptionist
Answer every inbound call, capture intent, and route it to the right person.
AI calling agent
Natural, scripted-but-flexible conversations for repeatable call flows.
Outbound calling
Run follow-up and reminder call campaigns from your contact lists.
Inbound calling
Handle high call volume without adding headcount at the front desk.
Appointment booking
Offer slots, confirm bookings, and send confirmations automatically.
Lead qualification
Ask qualifying questions and pass structured results to your sales team.
Voice analytics
Call outcomes, durations, transcripts, and drop-off points.
Human handoff
Transfer live calls to a human with the context already gathered.
Multi-language
Serve customers in the languages your agents are configured for.
Roadmap
What we're building next.
Unified Omnichannel Inbox
Email, web chat, and social messaging alongside WhatsApp and voice.
Join the waitlistConversation Intelligence
Summaries, intent detection, and quality scoring across every channel.
Join the waitlistWorkflow Studio
A visual builder for multi-step automations spanning messaging and voice.
Join the waitlist